HELP CENTER
Welcome to our Help Center! We’re here to assist you with any questions or issues. Browse our most frequently asked questions below, or contact us for more personalized support.
1. Shipping & Delivery
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days, and standard shipping usually takes 2 to 10 business days. Expedited shipping options are also available at checkout.
Do you offer international shipping?
Yes, we ship internationally to select countries. Delivery times and fees vary depending on your location.
2. Returns & Exchanges
Can I return or exchange my wig?
Yes! We accept returns and exchanges within 28 days of delivery. The wig must be in unused, original condition. For more details, please refer to our Returns & Exchanges policy.
3. Payment Methods
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for your convenience.
4. Wig Care & Maintenance
How should I care for my wig?
To keep your wig looking great, wash it gently with wig-friendly products, avoid excessive heat, and store it properly when not in use. Visit our Care Instructions page for more tips.
5. Choosing the Right Wig
How do I pick the right wig for my look?
Use our Style Guide and Size Guide to find the perfect wig for your desired style and fit. If you need personalized assistance, feel free to contact us!
6. Contact Us
How can I contact customer support?
You can reach us via email at support@beautmore.com or use our live chat for immediate assistance. We’re happy to help!